You love your pets. They are more than pets; they’re family. But you’d also love to spend less time cleaning up after your fur-babies. Pet accidents happen, and hair tumbleweeds can pop up around the house despite your best efforts to keep up with them.
The Bissell Symphony Pet Steam Mop and Vacuum Cleaner for hardwood and tile floors is a top-seller among pet owners who give it solid reviews . We take a closer look at this dual-action cleaner and cover the most useful features (including warranty and customer support) to learn what makes it a preferred product.
Important Features and Accessories
Contents

- You can put it together in two easy steps.
- The vacuum and steam machine lets you both vacuum and steam-clean at once or allows you to use either function.
- The powerful vacuum erases any traces of dirt and pet hair.
- Dry Tank Technology keeps dampness from getting in, so the dirt tank stays dry.
- Drop-It Tank Emptying System is hands-free which means you don’t have to get dirty when removing and emptying the tank.
- Comes with disposable Swiffer brand steam pads for debris that needs to go in the trash and microfiber pads that you can wash and reuse.
- Scent Discs and Scent Water accessories can be added to eliminate pet odors through steamer.
- At about ten pounds, it’s lightweight which makes it easy to carry into different rooms or up and down stairs if necessary.
- A 25-foot long power cord allows you to clean large rooms or possibly multiple rooms.
Warranty
The Bissell Symphony Pet Steam Vacuum Cleaner comes with a two-year warranty.
Support
Bissell offers support online for the Bissell Symphony Pet Steam Vacuum Cleaner through the “Support” option found on the menu bar on the top of their webpage. They have various links to answer commonly asked questions, or you can email their consumer care department.
If you’d prefer to speak with a person directly, they also list their customer care number as 800-237-7691.
They can answer your questions quicker if you have your machine, model and serial number handy.
What We Love
The Bissell Symphony Pet Steam Vacuum Cleaner is super easy to assemble. You start by connecting the body to the foot until you hear them snap together and repeat the process with attaching the handle. It takes less than five minutes.
The Symphony’s versatility is its best feature. You no longer need to have a separate pet hair vacuum and a steam mop. It saves you valuable time by eliminating the need to sweep or vacuum floors and then steam-clean by letting you do both at once. However, if you only want to steam or vacuum, you can use one setting without the other.
The dynamic vacuum is cyclonic, which is just a fancy term that means it has great suction and the dirt gets trapped in a tank versus the old bag vacuums. The Dry Tank technology keeps the dirt in the tank dry, making it easy to empty when you need to.

Steam cleaning always gives you the peace of mind that you’ve completely gotten rid of the mess and any germs that were left behind. The trigger button located in the handle allows you to adjust the steam level to low or high which can be useful depending on the size of the mess you’re tackling.
Adding water for the steam is a breeze since you can pour it into the necessary compartment while standing with the Symphony in an upright position. No more disassembling and reassembling or lugging up your steamer to the kitchen counter.
Scent Discs and Scent Water accessories help you make sure you’ve gotten rid of any lingering pet odors to keep your home smelling fresh. You can place a Scent Disc into the mop pad before steaming. The Scent Waters come in a variety like mint and citrus. You can use these instead of adding regular water to the steamer to deodorize while you mop.The 25-foot long power cord will help make your life easier by cutting the need to unplug and drag the cleaner to a new outlet. With such a long cord, you’ll be able to handle vacuuming and steaming large rooms or multiple areas.
A set of four disposable steam pads made by Swiffer come with this model. The brand is famous for trapping dirt, pet hair and other messes so you know you won’t be leaving any traces behind.The washable microfiber pads come in two varieties. A soft pad is best for mopping up a quick mess, and a scrubby pad works on those tougher jobs when your pets have done a real number.
When you’ve finished, you can either trash the disposable pad or throw the microfiber pad in the washer. Also, you don’t have to get your hands dirty with the Bissell’s Drop-It Tank Emptying System. You empty out the tank by tapping a lever on the top which lets the dirt out trapdoor-style through the bottom.
What We Don’t Love
The Bissell Symphony has many features, but it doesn’t have a head that swivels which could make cleaning around corners and under furniture a little more complicated.
See our top list for more steam mop reviews.
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